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parkbytext Ceasing in Irish Rail Locations

05/02/2018
We wish to advise all Irish Rail customers that from the 28th February 2018,  parkbytext will no longer be available in Irish Rail locations.

The reason for this is because a new service provider (APCOA) has been awarded the contract in a recent tender process to manage the car parks and parking payments on behalf of Irish Rail. We understand some of you may have some questions about this news, and so in preparation we have compiled answers to questions that you may have.

  1. Cashless parking payments can be made as normal for February but longer sessions will cease to end in or around the 28th February 2018. All purchases will be valid to their transaction end date.

 

  1. Parkbytext parking transaction beyond 28th February. Any customers (e.g. such as TaxSaver or annual pass holders) who have a valid parking transaction beyond 28/2/18, this transaction will still be valid. The new car park operators will be provided with these parking validity dates via Irish Rail.  Customers will not be able to edit an Irish Rail parking transaction in the parkbytext system beyond the 28th February 2018. Further details on how to change these parking passes will be made available on www.apcoaconnect.ie prior to the 28th February.

 

  1. Closing your parkbytext account. Perhaps our other parkbytext locations across the country suit you? You can view our locations here. If you wish to close your parkbytext account, you can request it once logged into your account online or through the app. Please see this blog post for instructions.

 

  1. Account refunds. Account refunds will be processed as soon as possible. We are estimating that this may take up to a calendar month in some instances. For more details on service terms, conditions and charges click here.

 

If you have any questions, the parkbytext team is always on-hand to help by email or calling 0818 444 999.

The parkbytext Team


 



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