The car park management company checking compliance will have access to our system to see what vehicles are covered to park. The system updates in real-time so they will have instant visibility of parking transactions.
In rare cases the car park may be full. If that does happen please contact our customer care team to arrange cover in an alternative parkbytext location, or for an account credit / refund.
You will first be offered an alternative date, or account credit, or a refund to your card. An administration fee of €1 will be applied to refunds to your card. See point 5 Refunds, in our terms and conditions.
When an NCPS parking compliance officer is ensuring compliance at a car park where parkbytext is a payment option, they will view all successful and current parking transactions created through the parkbytext system, in real-time, on their handheld device. Any vehicles found not to be complaint with the car park rules will face enforcement action.