Parkbytext’s registered office is at 6 Mount Street Crescent, Dublin 2, D02 XT04 and we are a company registered in Ireland under company number 493817. Our designated Data Compliance Officer can be contacted at email@example.com / 0818 444 999.
2. Information That We Collect
Parkbytext processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.
The personal data that we collect from you is: –
We collect information in the below ways: –
3. How We Use Your Personal Data (Legal Basis for Processing)
parkbytext takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time. The purposes and reasons for processing your personal data are detailed below: –
4. Your Rights
You have the right to access any personal information that parkbytext processes about you and to request information about: –
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible within one month; unless there is a valid reason for not doing so, at which point you will be notified.
You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.
Contact details: firstname.lastname@example.org / 0818 444 999
5. Sharing and Disclosing Your Personal Information
We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Parkbytext uses third-parties to provide the below services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.
Amplio Virtus Ltd.: Amplio Virtus provide our Customer Care channel for web, email and phone contact, and also instant chat. All information processed on our behalf is compliant with GDPR and retained for no longer than necessary.
Engage Hub: Brainstorm Mobile Soltions Ltd t/a Engage Hub process inbound SMS on our behalf.
6. Safeguarding Measures
Parkbytext takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including: –
SSL, TLS, encryptions, pseudonymisation, restricted access, IT authentication, firewalls, anti-virus/malware.
7. Transfers Outside the EU
Parkbytext utilise some products or services (or parts of them) that may be hosted/stored in non-EU countries, which means that we may transfer any information which is submitted by you through the website or app outside the European Economic Area (“EEA”) for the below purposes: –
Therefore, when you use our website/app chat function, or send us an email, or sign up to our newsletter, the personal information you submit may be stored on servers which are hosted in non-EU countries. Where this is the case, we will take steps to ensure that those providers use the necessary level of protection for your information and abide by strict agreements and measures set out by parkbytext to protect your data and comply with the relevant data protection laws.
8. Consequences of Not Providing Your Data
You are not obligated to provide your personal information to parkbytext, however, as this information is required for us to process parking payments, we will not be able to offer our services without it.
9. Legitimate Interests
As noted in the ‘How We Use Your Personal Data’ section of this notice, we occasionally process your personal information under the legitimate interests’ legal basis. Where this is the case, we have carried out a thorough Legitimate Interests’ Assessment (LIA) to ensure that we have weighed your interests and any risk posed to you against our own interests; ensuring that they are proportionate and appropriate.
10. How Long We Keep Your Data
Parkbytext only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. All data retention is documented within our Data Retention Policy and is destroyed in a secure environment.
11. Lodging A Complaint
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